Our Policy

Change of Mind Returns & Exchanges     
At Southern Uniforms, we want you to love your purchase — but if you change your mind, we’re happy to offer an exchange or refund on most full-price and reduced items.

Return Timeframes:

• In Store Purchases: 30 days from date of purchase
• Online (Australia & New Zealand): 30 days from delivery date 
• Online (International): 45 days from order placement 

To be eligible for a change of mind return, your item must:

• Be unworn, unwashed, and in original condition with all tags attached
• Include proof of purchase 

Please contact [email protected] or 1800 870 858 to attain a Return Authorisation (RA) number.  

If you received a discount at the time of purchase, that discount will be honoured on an exchange of equal or higher value.    

Please Note: Online Orders     

We are unable to make changes or cancellations once your order is placed. This includes:

• Changing delivery address 
• Adjusting colours or sizes  
• Adding/removing items
• Applying discounts
• Cancelling your order 

Please double-check your details before completing your purchase.   

Need Help?      
Contact our friendly Customer Service team — we're here to help.